Terms of Service

These terms govern your use of niravana.in and any services you engage Niravana to deliver. By using this site or engaging us, you accept them.

Where you sign a separate proposal, statement of work, or master services agreement with us, that document governs the engagement. These terms fill the gaps it does not address. If the two genuinely conflict, the signed document wins.

• —“Niravana”, “we”, “us” — Niravana, the AI agency and digital studio operating from Hyderabad, Telangana, India.
• —“Client”, “you” — the person or organisation using this site or engaging our services.
• —“Services” — design, development, AI integration, automation, consulting, and related work we agree to perform.
• —“Deliverables” — the work product we create for you and hand over under an engagement.
• —“SOW” — the proposal or statement of work describing scope, timeline, and fees for a specific engagement.

What we will build, when, and for how much is defined in the SOW for that engagement. Nothing on this site is itself an offer or a commitment to deliver a particular scope.

Work outside the agreed scope is a change request. We will tell you the cost and schedule impact before starting it, and we will not proceed until you approve.

Estimates are estimates. We commit to timelines in the SOW, and those timelines assume you provide inputs, approvals, and access when we ask for them.

• —Give us accurate information, and the content, assets, and access we need, when we need them.
• —Nominate someone with authority to review and approve work, and respond within the review windows set in the SOW.
• —Make sure you own or are licensed to use everything you give us — text, images, fonts, data, code, and trademarks.
• —Hold and pay for the third-party accounts a project depends on, such as hosting, domains, model providers, and paid APIs, unless the SOW says we hold them.
• —Do not ask us to build anything unlawful, or to process personal data you have no lawful basis to process.

• —Fees, currency, milestones, and the payment schedule are set in the SOW.
• —Unless the SOW says otherwise, invoices are payable within 15 days of the invoice date.
• —Taxes, including GST where applicable, are charged in addition to the quoted fee.
• —Third-party costs such as hosting, licences, model usage, and paid APIs are yours, whether paid directly by you or recharged at cost.
• —We may pause work on an engagement with overdue invoices, after giving you notice. Deposits and milestone payments already made are non-refundable except where we have failed to deliver the corresponding work.

On full payment of all fees due for an engagement, ownership of the Deliverables created specifically for you under that engagement transfers to you.

• —Until full payment, we retain ownership and you have no licence to use the Deliverables in production.
• —We keep ownership of our pre-existing materials — our frameworks, internal libraries, tooling, methods, and know-how — including anything of that kind embedded in the Deliverables. You get a perpetual, non-exclusive licence to use those components as part of the Deliverables.
• —Third-party and open-source components remain governed by their own licences.
• —You keep ownership of everything you supply to us.
• —Unless you ask us in writing not to, we may name you as a client and show the work in our portfolio, case studies, and marketing. We will not disclose confidential details or metrics you have not approved.

AI is probabilistic. Systems we build using language models can produce output that is inaccurate, incomplete, biased, or unsuitable for a given purpose, even when correctly engineered.

• —We design for reliability — grounding, validation, guardrails, and evaluation — but we do not warrant that any AI output will be accurate, complete, or fit for a particular decision.
• —Where output affects people, safety, money, health, or legal rights, you are responsible for keeping appropriate human review in the loop.
• —AI systems we build depend on third-party model providers. Their availability, pricing, model behaviour, and terms can change, and those changes are outside our control.
• —You are responsible for how the deployed system is used in your business, and for compliance obligations specific to your industry and jurisdiction.

Each of us will keep the other’s non-public information confidential, use it only to perform or receive the Services, and protect it with at least reasonable care.

This does not cover information that is already public, was already known without a duty of confidence, is independently developed, or must be disclosed by law — and in that last case, we will tell you first where we are permitted to.

These obligations survive the end of the engagement.

We warrant that we will perform the Services with reasonable skill and care, in a professional manner, by people competent to do the work.

Beyond that, this site and the Services are provided “as is”. To the fullest extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site or any deliverable will be uninterrupted, error-free, or free of every vulnerability, or that it will produce any particular commercial result — including search rankings, traffic, conversions, or revenue.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised such damages were possible.

Our total aggregate liability arising out of or relating to an engagement is limited to the total fees you actually paid us for that engagement in the 6 months before the event giving rise to the claim.

Nothing here limits liability that cannot be limited by law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

• —Either party may terminate an engagement by giving 30 days’ written notice, unless the SOW sets a different notice period.
• —Either party may terminate immediately if the other commits a material breach and fails to cure it within 15 days of written notice.
• —On termination you pay for all work performed and all costs committed up to the termination date.
• —On termination, and on payment of what is due, we will hand over completed Deliverables and the credentials and assets belonging to you.

Neither party is liable for delay or failure caused by events beyond its reasonable control — including natural disaster, war, civil unrest, epidemic, government action, strike, power failure, or failure of internet or third-party infrastructure. The affected party will notify the other promptly and resume as soon as it reasonably can.

• —The content, design, code, and branding on this site belong to Niravana or our licensors.
• —You may view and share it for your own reference. You may not copy, republish, or use it commercially without our written permission.
• —Do not attempt to disrupt the site, gain unauthorised access, scrape it at a volume that degrades it, or use it to send unlawful or abusive content.

Our handling of personal data is described in our Privacy Policy, which forms part of these terms. It also explains how we treat client data inside AI systems we build.

We may update these terms as our services or the law change. The effective date at the top reflects the current version. Changes do not alter the terms of an engagement already signed under an earlier version.

These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute arising out of or relating to them.

Before starting proceedings, both parties agree to attempt to resolve the dispute in good faith through discussion between senior representatives.

Questions about these terms: info@niravana.ai.

Niravana, My City Residency, Sri Sai Nagar, Pragathi Nagar, Hyderabad, Telangana 500090, India.