The unused asset: why voice data sits on the floor
Sales calls, clinic lines, and support queues are full of decisions. Most teams never turn them into searchable, attributed text.
By Niravana · 6 min read · February 20, 2025 · Operators
Transcripts are not intelligence
Speaker diarization — who said what — is the difference between a blob of text and a coaching or compliance artefact. That is the problem LipiQ is built around: accuracy across languages, then structure you can act on.